| | |  | Security & Surveillance | Home » » Defender SN501-16CH-007 16-Channel H.264 DVR Security System (Black) | | | | | | | Product Promotions: | | | | | Description: | | The SN501-16CH-007 is an expandable do-it-yourself video security package. Protect your property, valuables, and family with advanced features that you can setup yourself. Eight included cameras show you who enters your property even when you are away. If your security needs grow, you can expand the system to include an additional eight cameras. The online viewing feature lets you check in from any computer in the world with Internet Explorer. Access your DVR's live footage from your smart phone. This security system is loaded with user-friendly features that will help keep your business or home safe and secure. The SN501-16CH-007 is an effective and simple security solution that can record over 2.5 years of continuous video on the built-in 500GB hard drive.
Fast & Hassle-Free Setup
The SN501-16CH-007 is one of Defender's complete do-it-yourself systems that are incredibly easy to set up and use with no need to hire a professional installer. Auto-start recording ensures that your system will automatically begin recording as soon as you plug it in to a power outlet. You can easily monitor entryways, offices, shops, warehouses, children's rooms, garages, or any other area in your business or home.
Record Over 2.5 years of Video Footage
The 500GB hard drive is capable of recording over 2.5 years of continuous video and is optimized for 24/7 surveillance. We only use hard drives that are specifically designed for high capacity writing, which ensures long product life and accurate video data storage. Your DVR will alert you when your memory space is full so that you can overwrite your old video, stop the unit from recording, or backup and transfer your video footage. (Based on a 500GB hard drive, using lowest quality settings). | | | Features: | |
• Access live video footage directly from your iPhone or BlackBerry
• Record over 2.5 years of video footage on the built-in 500GB hard drive
• The system utilizes the latest, most advanced compression level available¿H.264¿saving you storage space without sacrificing video quality
• View video online with no service fees from any computer in the world
• 24/7 lifetime live customer support is available through phone, email, and live web chat both before and after you buy
| | | Product Details: | | | Product Length:
| 14.5 inches | | Product Width:
| 11.0 inches | | Product Height:
| 19.0 inches | | Product Weight:
| 1.0 pounds | | Package Length:
| 19.5 inches | | Package Width:
| 16.0 inches | | Package Height:
| 12.5 inches | | Package Weight:
| 32.15 pounds | | Average Customer Rating:
|  based on 7 reviews |
| | | | Customer Reviews: | |
Average Customer Review:
 ( 7 customer reviews )
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Most Helpful Customer Reviews
9 of 9 found the following review helpful:
 Finally PleasedJan 25, 2010
By Big Ben
"Deal or No Deal"
The Defender DVR SN 501 with 8 cameras was just what I was looking for in a home video survalance system. The compact DVR unit made it simple to install in the living area of our home and be able to keep it out of sight of visitors. The cables and extensions were small in diameter, making them easy to pass through walls and floors and easy to manage. I am able to go online and view my home from a computer anywhere in the world. I can also receive an Email of an alarm event on my Iphone and then connect with the same Iphone and visually see what the cameras are seeing. This Defender SN501 is my second system that I have installed. The first DVR system the "Black*** by Netrome" was a big piece of junk and did not last a year and customer support was non existant and could not speak ledgiable English.
This is not the case with the Defender Customer Support, 24/7 help and courtious. I have only found one drawback with Defender Systems, they are not "Mac computer w/Safari" supported and I have to revert to a Windows Internet Explorer to veiw my system. My Iphone with Safari works though, go figure.Defender SN501-16CH-007 16-Channel H.264 DVR Security System (Black)
5 of 5 found the following review helpful:
 Very niceFeb 23, 2010
By Katherine
We set up the dvr and two cameras in under an hour. Now, getting our router setup to allow other computers to view the cameras over the internet was more complicated. It was due to our DSL provider, not the fault of the equipment. I love this system. The camera clarity is amazing. The split screen choices for viewing on a tv are flexible and easily allow my elderly mother to push 1 button to cycle through different cameras and another button to cycle through 1, 2, 4, 9, or 16 camera splits screens. She loves the split screen choice that allows her to watch one camera in a big picture in the center of her tv, and the others in mini-screens area the center. The night vision is very clear. In a completely black room I could cleary make out a white sock on a white sheet covered bed. The ribbing on the sock was clear. The customer support people were very helpful and the instructions for set up in the manual are easy to understand. They also have a video you can watch that shows you step by step how to install and set up options. I also have a (non dvr) Q-see system. I have had the Q-see for years. It was much less expensive, has no dvr, no web access, and the camera quality was not as good. The q-see is similar to a very nice new Ford Escort. This defender system is a Lexus.
5 of 6 found the following review helpful:
 Expect problems and disappointment with this systemNov 02, 2010
By Gary Stonge
"GSO"
This system seemed to have nice features from the ad, but .... it also has big problems. First, the hard drive on mine is squealing after just 3 months usage. I have contacted the manufacturer for replacement because Amazon offers no help. The vendor does not reply to these problems.
The 2nd big problem is you can not view the cameras remotely unless your internet provider gives you a static IP address. In my case, Hughes Network would double my monthly charge to provide this feature and I would also need to purchase new hardware. It would be nice to know this requirement in advance, however the support team at Defender is clueless about this issue.
Lastly, support by the Defender team is horrible - expect to wait for a minimum of 30 minutes to speak to someone - it will usually be longer or the phone system will kick you off. Very disappointing system and support for $1000.
2 of 2 found the following review helpful:
 value minded system, pay for what you get!Sep 19, 2010
By feldme
I previously have the Defender Seninel 3. Their new Model SN501 blows away the older line and all other competitors bundled packages. Most DVRs with these specs cost as much as amazon sells the entire package with 8 cameras and cables for!! You may be able to assemble a better system a la cart but it cost 4-5x more and won't be as easy to install for the non-professonal.
The DVR now has a GUI interface and supports iPhone viewing. It's now 500GB. The cameras that are included are similar to the older cameras during the day, but their night vision is small areas is phenomenal. My bedroom with lights off looks light daylight hours but in black and white. I added the 4 pack of long range cameras to monitor the cul de sac in front, side street behind and driveway. The clarity of the Long Range cameras is impressive for the price. Similar long range cameras can cost as much as I paid for 4 from Amazon for one! The night vision on the long range cameras is superb. I can see inside cars parked in my driveway at night (with no outside lights on) when a general purpose camera would barely be able to see the outside of the car.
Installation is a breeze and they have now included 4 60' foot extensions so you don't have that added cost.
Every minor issue I had with Sentinel 3 system has been addressed/upgraded and the SN501-16CH is hands down the highest quality, complete turn key value oriented system on the market.
3 MONTH UPDATE
although packed with features and cameras are an improvement you ultimately pay or what you get.
Customer service is absolutely terrible. You will NEVER speak to a live person when you call. You can leave a voicemail or use online chat but that's it. Not exactly what I want with a $1000+ purchase.
Next the iPhone viewing is sub-standard at best. I can view camera 1 and when selecting another camera about 90%of the time it won't load so I have to restate safari, re-login, only for it not to work again.
Hardly convienient to check If garage doors are closed when I can turn around and drive home faster that i can get it to work ( if ever).
Ultimately you pay for what you get.
I recommend installing with an UPS (I have a 1250W that allows DVR and 12 cameras to run for 90+ minutes) as it will run through power outages and buffers any chance the cameras don't fully rest wth short power failures.
3 of 4 found the following review helpful:
the cameras is ok, but the system Backup function is horrible.Apr 26, 2010
By Henry Yang
"themightyhenry"
beside the set up, and the camera are ok.
Backup speed is really slow.
While backing up, there is nothing happens, you can't move the mouse, the system doesn't do any recording.
It says online as it can record up to 2.5 years, which is not true, maybe the were saying if the system is set up with only 1 camera, and with lowest resolution, and lowest sensitive motion detection. which means you can't see crap in the recording.
30 mins with 11 cameras with regular high setting, it takes about 900 mb.
The sensor is overly sensitive, it constantly record, even there is nothing.
Once the mouse was moved, the search list restarts itself.
It said it can detect FAT32 bit, and maximum support for back up till 1.5 T. But it doesn't do what as its description.
The max backup click is 2 GB, which is ridiculous.
The system is made of cheap material, if you press the bottom too hard, the bottom would get stuck inside of the box.
The cameras are also made of cheap material; some of the stands don't even screw on to the base. But since we only use 11 out of 16 cameras, we let that go by.
The support line is no help, normally it doesn't even answer your call, and the online support doesn't work.
The quality of recording image is very poor.
The recording doesn't show anything some time.
Set it as recording 4 pictures per sec, but only the play is more like 4 second per picture.
if you want to back up any footage for court use, dont waste your money on it.
See all 7 customer reviews on Amazon.com
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